So do I believe in technology? Will it make the world a better place. Absolutely not.
I'm lazy. The state of the present Information Technology allows me to be lazy and still reasonable efficient. Yes I get a kick of being able to communicate using all kinds of different media. But for me the communication must be functional. And only because I cant be in the same room at the same time with the person I need to exchange information with. Does that make it a better world?
Nope. It changes nothing. Like older communication methods its still about being able to influence someones behavior. Its still the actual words which determine that.